Emergency Contact

Traffic Accident / Roadside services

Emergency Contact

Please contact the office of departure during business hours (8:00 – 19:00) and the road service JAF outside business hours.

JAF Roadside services

If you subscribe to the Safety Pack, you can receive rescue services without charge. However, you must pay the cost for the work exceeding the scope of coverage.
If you do not subscribe to the Safety Pack, you must pay for the services. Please pay the cost of the service you received.

JAF (Japan Automobile Federation)

  • 0570-00-8139 or
    #8139
  • Seven days a week, 24 hours a day

You will be charged for a call (¥10/1 minute in the case of a fixed-line phone, and ¥10/20 seconds in the case of a mobile phone/smartphone).

Traffic Accident

You are required to report an accident to the police no matter how minor the accident is.

Ambulance

  • 119
  • Seven days a week, 24 hours a day

Police

  • 110
  • Seven days a week, 24 hours a day

Heisei Car Rentals

Please contact the local office you will use.

Okayama Okayama Airport Location

  • 086-294-1645 or
    +81-86-294-1645
  • 8:00 – 19:00 (open 365 days a year)

Okayama Okayama Ekimae Location

  • 086-207-2205 or
    +81-86-207-2205
  • 8:00 – 19:00 (open 365 days a year)

Kagawa Takamatsu Airport Location

  • 087-879-7753 or
    +81-87-879-7753
  • 8:00 – 19:00 (open 365 days a year)

Kagawa Takamatsu Ekimae Location

  • 087-851-6623 or
    +81-87-851-6623
  • 8:00 – 19:00 (open 365 days a year)

Ehime Matsuyama Airport Location

  • 089-989-6111 or
    +81-89-989-6111
  • 8:00 – 19:00 (open 365 days a year)