Traffic Accident / Roadside services
Please contact the office of departure during business hours (9:00 – 18:00) and the road service JAF outside business hours.
JAF Roadside services
If you subscribe to the Safety Pack, you can receive rescue services without charge. However, you must pay the cost for the work exceeding the scope of coverage.
If you do not subscribe to the Safety Pack, you must pay for the services. Please pay the cost of the service you received.
JAF (Japan Automobile Federation)
You will be charged for a call (¥10/1 minute in the case of a fixed-line phone, and ¥10/20 seconds in the case of a mobile phone/smartphone).
You are required to report an accident to the police no matter how minor the accident is.
Heisei Car Rentals
Please contact the local office you will use.