Please note that the car you reserved may not be rented on the scheduled pick-up day due to breakdown, breakage, natural disaster or other unavoidable reason. We ask for your understanding because the car is a special vehicle and substitution is not possible. In such a case, no charge will be incurred.
Theft and injury
Please note in advance that we will not pay compensation for any theft or breakage of your personal belongings.
We will not assume any responsibility for injury, etc. caused by the negligence of customers in the car during parking or in the vicinity of the car.
A camping car and its facilities are likely to cause a serious accident or injury if used incorrectly. Please read the manual carefully before use.
If you cancel a reservation, you must pay the following cancellation charges. Any money transfer charges are to be borne by the customer.
- 15 days before the date of use
- No cancellation charge
- 14 to 7 days before the scheduled use date
- 20% of basic usage rate
- 7-2 days before the scheduled use date
- 30% of basic usage rate
- 1 day before to the scheduled use date - the date
- 50% of basic usage rate
Accident compensation and insurance
The following compensation is included with a rental car.
|For personal damage||Unlimited|
|For property damage||Unlimited (deductible: ¥50,000)|
|Vehicle damage||Unlimited (deductible: ¥100,000)|
|Personal bodily damage||¥30,000,000 (per person)|
If repairs to the car are necessary in the case of an accident, the following charges must be borne by the customer.
- Deductible from vehicle damage insurance: ¥100,000, Deductible from property damage insurance: ¥50,000
- Non Operation Charge (NOC)
If the car is driveable and returned to the office: ¥30,000
If the car is not driveable and not returned to the office: ¥50,000
- The number of repair days during repair (up to 30 days) x ¥10,000 (up to ¥300,000)
However, rental fees for all camping cars include the Safety Pack subscription fee (¥3,300/day), so all of the above costs will be compensated.